We offer a 30 day money back guarantee.
It is important that you contact Oxygen Skincare regarding your return before taking any action, to get agreement with Oxygen Skincare before starting any return process. Oxygen Skincare is not responsible for any additional costs relating to a return that was not approved in advance.
If you are not happy with your product in any way, we will replace it or refund your purchase within 30 days of purchase date from this online store.
You will need to return the remainder of the unused product to our operations address in Tauranga before processing a refund or replacement.
Please use the Contact Us tab to email us with proof of purchase details (your PayPal receipt number), batch number and best before date information from the product packaging, and the reason you are dissatisfied.
Important: If you made your purchase from a retail stockist, or another online store you will need to return it to that stockist – and their store policies apply in terms of refund or replacement.